Every new client will be required to have an in home consultation scheduled to allow you to meet your new pet nanny and begin to build a lasting relationship with them. This will consist of the pet nanny meeting you and your pet, answering any questions you may have, going over schedule and visit times. We will also require that you furnish your pet nanny with 2 keys at this time, one will stay with them and the other will come to the office and be kept in case of an emergency.